Refund Policy

We want the platform to be worth its price. This policy explains how refunds work across our subscription tiers.

Monthly and annual plans

If a subscription does not meet your needs, contact us within 14 days of a charge and we will review the request. Subscriptions can be cancelled at any time to prevent future billing; access continues until the end of the paid period.

Lifetime access

Lifetime purchases may be refunded within 14 days of purchase provided the premium features have not been used to store data that has since been exported or relied upon. Requests are handled case by case.

How to request

Submit a refund request through the contact form on our home page, selecting the billing topic, and include the approximate date of the charge. Payments are processed by our billing partner and refunds are issued to the original method.